IT Support Technician required to work in Thatcham, as this is a very rural area, you will need to have your own transport.
This opportunity is working Monday to Friday onsite 5 days a week.
Please note my client will not be able to sponsor you if you do need sponsoring please do NOT send in your application. This includes Tier 4 Post Study Visa's and Tier 2 General Visa's too as after expiry date you will need sponsoring.
Job responsibilities:
- Take responsibility for the smooth running of all of desktops; laptops; tablets; smart devices; Operating Systems and applications, Internet cafés and other client facing areas.
- Monitor the IT service desk in support of all client's areas.
- Act as a point of escalation to troubleshoot and resolve issues as required.
- Create and maintain standard operating procedures, developing new procedures as required and ensure adherence.
- Provide support for all IT related projects and you will be required to work 1 Saturday in 3 and then 1 in 4 weekends - 9-1pm.
Skills required:
- 2yrs + Proven Service Desk Support environment.
- Typically at least 2 years of technical delivery and support experience, in roles that require involvement and understanding of ITIL based service delivery.
- Knowledge of: Windows desktop administration; Microsoft Office suite; LAN/WAN maintenance; audio visual solutions and IT security.
- Familiar with remote assistance using prescribed tools such as; TeamViewer and Teams.
Please send in your CV if you would like to know more and you live near to Thatcham. This is a very stable, solid permanently position with good benefits.
